Carrier Relationship Manager

Job description

from Paychex careers

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview

Develops new and existing national carrier partnerships through effective collaboration. Serves as key advocate and primary contact in our carrier relationships. Responsible for identifying efficiency and revenue growth opportunities with our carriers and implementing carrier best practices. Works closely with key stakeholders such as Operations, Sales, IT and Business Development to ensure that the processes and systems support business objectives.

Responsibilities

• Builds, grows, and retains strong carrier relationships by providing customized quality service.
• Identifies present and future performance gaps; translates gaps and organizational needs into an action plan to achieve key performance metrics. Identifies needs that can be met through Paychex offerings and those that require alternative approaches or process improvements.
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