Service Representative
Paychex · Cincinnati, OH | Tempe, AZ · Customer Service and Support
mid
marketing
Campaign Manager
ic
· Posted Apr 29, 2026
Skills
About this role
Paychex is hiring a mid-level Campaign Manager in the marketing function based in Cincinnati, OH | Tempe, AZ. The posting calls out experience with Salesforce.
- Role
- Campaign Manager
- Function
- marketing
- Level
- mid
- Track
- Individual contributor
- Location
- Cincinnati, OH | Tempe, AZ
- Department
- Customer Service and Support
- Posted
- Apr 29, 2026
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Job description
from Paychex careersImagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.
Overview
Responsibilities
Overview
Under a significant level of guidance and direction, provides customer service for one or more Paychex products. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.
Responsibilities
- Delivers quality service to Paychex clients via phone, email, chat, and other avenues
- Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
- Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
- Develops and maintains a basic working knowledge of one or more Paychex products
This is an excerpt. Read the full job description on Paychex careers →