Service Manager
NXP Semiconductors · Bangalore, India
About this role
NXP Semiconductors is hiring a manager-level IT Manager in the operations function based in Bangalore, India. The posting calls out experience with ITIL.
- Role
- IT Manager
- Function
- operations
- Level
- manager
- Track
- Management
- Employment
- Full-time
- Location
- Bangalore, India
- Posted
- Apr 20, 2026
More roles at NXP Semiconductors
Job description
from NXP Semiconductors careersReady to bring NXP’s IT services to a higher level? NXP’s Business Applications IT team provides application services to a very diverse customer base. Our team supports shared service organizations such as supply chain, human resources and quality, to name a few. As many of the services have been outsourced, we are very dependent on external service providers to keep our applications up and running and continuously improve the application landscape. The dependency on service providers makes the role of a service manager on NXP side indispensable. Someone needs to liaise with them and monitor their performance. This is where you come in as IT Service Manager. Service Manager Role Overview As Service Manager for the Business Applications IT team, you are responsible for overseeing and managing the application managed services and application development services provided by external vendors. These vendors support the entire application scope of the BAIT team covering more than 100 applications and several functional business areas. The Service Manager acts as the primary liaison between the organization and the vendor, ensuring service delivery meets agreed standards, timelines, and business objectives. Key Responsibilities As Service Manager, you: • Serve as the main point of contact for services…