Splunk - Service and Architecture Lead

Job description

Ready to lead the future of observability at NXP? Join a dynamic team driving NXP’s enterprise monitoring and observability transformation. This role offers the opportunity to shape the strategy and execution of Splunk services globally, with a strong focus on data-driven insights, platform scalability, and architectural excellence. You’ll be empowered to lead service delivery, define technical roadmaps, and foster a culture of continuous improvement. ________________________________________ Role Overview As Splunk Service and Architecture Lead, you will be responsible for the end-to-end management and strategic direction of Splunk services, including log management, metrics collection, alerting, and dashboarding across infrastructure and application domains. You will work closely with Information Security, Infrastructure, and Application teams to ensure secure, reliable, and scalable observability solutions across the enterprise. Splunk services are delivered through a managed service provider. You will be accountable for overseeing the provider’s performance, ensuring adherence to contractual KPIs and SLAs, and driving continuous improvement in service quality and data usability. ________________________________________ Key Responsibilities • Own and manage the Splunk service portfolio across all regions. • Define and maintain the Splunk architecture roadmap in alignment with enterprise IT strategy. • Govern the managed service provider’s performance through structured KPI and SLA frameworks. • Collaborate…