Member of Technical Staff 3- DevEx (Storage)

Job description

from Nutanix careers

Hungry, Humble, Honest, with Heart.

 

The Opportunity

As a Member Technical Staff at Nutanix, your role will be to handle escalated customer problems on a day-to-day basis as a Sustaining Engineer. You will be a vital part of our mission to maintain Nutanix's high industry standard NPS score by providing excellent engineering assistance alongside our support organization to our valued customers. What makes this role particularly interesting and unique is the opportunity to tackle complex customer issues, engage in challenging problem-solving, and the ability to learn about the core product both breadth-wise and in-depth. We encourage you to apply and be a part of our talented team!

 

About the Team

The Dev-Extension team ("DevEx" for short) at Nutanix is a 70+ person team located primarily in the US and India. They play a crucial role in maintaining a high NPS score by solving and root-causing challenging customer problems at a code level. The entire company admires their successes, and they have been recognized multiple times in R&D All Hands. What sets them apart is their commitment to sustaining engineering and their ability to address customer issues efficiently and holistically.

 

Your Role

• Work as a part of the extended software development team on software bugs and review software features in next major releases.
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