senior Operations Manager ic

About this role

monday.com is hiring a senior-level Operations Manager based in Sao Paulo, Brazil. The posting calls out experience with Tableau, Looker, Salesforce, SaaS.

Role
Operations Manager
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Sao Paulo, Brazil
Department
Strategy & Operations

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Job description

from monday.com careers

Description

We’re looking for a Revenue Operations Business Partner to join our team! In this role, you’ll be the strategic engine behind our Partnerships & Alliances leaders in North America and Latin America. You will act as the bridge between our Channel Partners and internal Sales teams, shaping data-driven decisions, optimizing ecosystem strategies, and ensuring operational excellence across both regions.

About The Role

What you’ll do

  • Strategic Advisory: Partner with NAM and LATAM Partner Leaders to drive performance through data-backed insights, partner segmentation, and regional market strategy.
  • RoE & Conflict Management: Define and govern the Rules of Engagement (RoE) between Partners and Direct Sales to ensure a seamless co-selling experience and minimize channel conflict.
  • Operational Governance: Maintain a clean cadence of monthly and quarterly business reviews (MBRs/QBRs) and ensure governance across the partner lifecycle.
  • Pipeline & Forecast Excellence: Support partner forecasting and pipeline health reviews, providing actionable insights into partner-sourced vs. partner-influenced revenue.
  • Cross-Functional Alignment: Collaborate with Sales Ops, Marketing, and Finance to ensure partner initiatives align with the broader company growth vision.
  • Insights & Tooling: Own the dashboards, partner portals, and business tools that track Partner KPIs (e.g., deal registration, certification rates, and partner-led velocity).

Requirements

  • Experience: 5+ years in Revenue Operations, Sales Ops, or Channel Ops (B2B SaaS experience is a must).
  • This is an excerpt. Read the full job description on monday.com careers →
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