Customer Success Associate
Modaxo · Los Angeles, CA
About this role
Modaxo is hiring a junior-level Customer Success Manager in the sales function based in Los Angeles, CA. Compensation is listed at $41,600–$54,080 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Los Angeles, CA
- Posted
- Apr 20, 2026
More roles at Modaxo
Job description
from Modaxo careersJob Summary:
Job Description:
Customer Success Associate (Hourly range of $20 - 26.50 an hour) - Hybrid Role so you must be local to the 606 South Olive Street LA Office - We do offer a free metro pass.
Job Summary
The position is responsible for communicating internally and externally to address escalated issues, complete basic data entry and weekly auditing functions. The incumbent’s responsibilities will require communication with California state agencies, clients, customers, and subcontractors, regarding confidential material and financial matters.
The ideal candidate will have analytical and organizational skills, people skills, and the ability to communicate well in writing. The project is based in downtown Los Angeles and offers a flexible schedule with a mix of in-person and remote workdays (remote workdays will be coordinated with the manager).
Job Description
- Review operations and financial records to identify errors, inconsistencies, or missing information.
- Audit subcontractor documents for compliance with service level agreements, performance standards, and contract requirements.
- Compare multiple sets of data to resolve discrepancies, adjust entries, generate reports, or communicate with other departments or external parties to resolve discrepancies.
- Use various software tools, such as spreadsheets, databases, operations, and accounting systems to perform their duties.
Skills
- Strong attention to detail.