Principal Product Manager
Microsoft · Redmond, WA · Product Management
About this role
Microsoft is hiring a principal-level Product Manager based in Redmond, WA. The posting calls out experience with JavaScript, Java, C, C#. Compensation is listed at $142,800–$274,800 per year.
- Role
- Product Manager
- Function
- product
- Level
- principal
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Redmond, WA
- Department
- Product Management
- Posted
- May 14, 2026
More roles at Microsoft
Job description
from Microsoft careersThe Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solutions and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications, and this organization is at the heart of how business applications are designed and delivered.
Microsoft is transforming customer engagement with Dynamics 365 Contact Center, delivering AI-powered, omnichannel experiences at enterprise scale. We are looking for a Principal Product Manager to own the multi-year strategy, vision, and roadmap for AI-led voice capabilities — shaping how enterprises modernize customer engagement on Microsoft. You will set the direction for cloud telephony, IVR, real-time voice AI, and post-call analytics; influence the broader Microsoft voice portfolio across Dynamics 365 Copilot, Azure Communication Services, and Teams Phone; and represent Microsoft to strategic customers, partners, and analysts. Success is measured by the depth of customer adoption and trust in Microsoft's voice experiences, the differentiation of our portfolio versus established CCaaS leaders, and the bar you set for product craft across the team.