Technical Support Advisor
Microsoft · Bucharest, Romania · Technical Support Advisory
About this role
Microsoft is hiring a mid-level Support Engineer in the services function based in Bucharest, Romania. The posting calls out experience with Networking, HTML/CSS.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bucharest, Romania
- Department
- Technical Support Advisory
- Posted
- May 13, 2026
More roles at Microsoft
Job description
from Microsoft careersWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
The Technical Support Advisory (TSA) role is a senior individual contributor position focused on regional and global scale impact across Microsoft support, engineering, and delivery partner ecosystems. It operates with broad scope, deep technical authority, and strategic influence, addressing highly complex escalations, shaping supportability strategy, and driving systemic improvements across products, processes, and support models.