Customer and System Enablement Engineer

Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Day-to-Day Functions May Include

• Driving early system bring-up activities, including power-on, BIOS/UEFI enablement, and memory initialization on new platforms.

• Triage, debug, and root-cause system, memory, and BIOS-related failures observed during development, validation, and customer engagements.

• Developing, refining, and maintaining system-level tools, scripts, and workflows to improve enablement efficiency, debugging, and data collection.

• Designing structured experiments and rollout plans to support system characterization, margin analysis, and large-scale data collection.

• Employing modern AI-assisted development tools (such as Microsoft Copilot and Claude Code) to accelerate tool development, test automation, analysis, and documentation.

• Analyzing test data and system behavior to characterize performance, reliability, and margin across platforms, configurations, and workloads.

• Presenting technical data, findings, and recommendations to customers, partners, and internal stakeholders.

• Working with a diverse group of engineers, technicians, and project managers to establish capability for initial qualification and customer readiness.

Collaborating with teams across Micron, including business groups, application engineering, DRAM product engineering, validation, and customer-facing organizations.