senior services Customer Experience Specialist ic · Posted May 13, 2026

About this role

Micron is hiring a senior-level Customer Experience Specialist in the services function based in Taichung, Taiwan. The posting calls out experience with Performance Optimization.

Role
Customer Experience Specialist
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Taichung, Taiwan
Posted
May 13, 2026

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Job description

from Micron careers

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Mission Statement

Lead Asia Micron’s external readiness and tangible asset approach across complex environments. Integrate government engagement, science park strategy, land development, and collaboration-based execution. This role ensures regulatory readiness and long-term site scalability. Act as the key link between external authorities and internal corporate functions to enable predictable expansion and protect manufacturing capacity.

Core Responsibilities

External Ownership & Collaborator Leadership

Act as Micron’s single‑point owner for external execution and partner with government agencies, land and permitting authorities, science parks, and infrastructure partners to ensure the collaboration.

Drive the outcomes through engagement with multiple partners and ensure the expansion timing and capacity readiness

Site, Land, and Expansion Strategy

Lead land and site strategy supporting multi‑phase expansion, including acquisition / lease structures, zoning and permitting pathways, and title readiness

Ensure long‑term scalability, flexibility, and compliance, proactively mitigating constraints that limit future expansion optionality

Resource, Policy, and Risk Leadership

Ensure scalable and efficient resource and infrastructure readiness to support capacity growth.

Translate policy, regulatory, environmental, and geopolitical complexity into executable strategies within corporate risk thresholds

Investment Enablement & Real Asset Strategy

Lead incentive and subsidy strategies, integrating Legal, Finance, Tax, and Corporate Strategy to ensure governance and value realization

Coordinate real asset planning, valuation, and partner governance aligned with long‑term manufacturing and footprint strategy

Program Governance

Govern high complex, multi‑year expansion programs which is required clear achievements, critical issue mechanisms, and accountability.

Propose structured execution plans when facing external uncertainty and demonstrate clear ownership and provide predictable delivery

People Management

Lead the team including engineers and program managers supporting Government grants, permits, and incentives. Build the knowledge for land development and preparation for infrastructure within the team and develop the succession depth. Equip the team for consistent execution despite external and regulatory dependency uncertainties.

Manage resource planning and workload balancing to support execution priorities and team sustainability.

Join us at Micron and be part of a world-class team driving outstanding growth and innovation!

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact at hrsupport_taiwan@micron.com.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.   

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

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