Customer Experience Specialist
LegalZoom · Reno, NV
mid
services
Customer Experience Specialist
ic
$34,000 – $37,000
USD per year
About this role
LegalZoom is hiring a mid-level Customer Experience Specialist in the services function based in Reno, NV. Compensation is listed at $34,000–$37,000 per year.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Reno, NV
More roles at LegalZoom
Business Startup Specialist
Las Vegas, NV · junior
Business Startup Specialist I
Reno, NV · junior
Chargeback Analyst
Bangalore, India · mid
Consultation Specialist
Las Vegas, NV · mid
Lead Management Supervisor
Las Vegas, NV · mid
All LegalZoom jobs →
Job description
from LegalZoom careersDescription
Position at Inc Authority
About Inc Authority
Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.
Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.
Overview
As a Customer Experience Specialist, you will serve as a dedicated point of contact for clients who need personalized support beyond standard customer service. You will take ownership of escalated issues, process refunds and chargebacks, respond to reviews, and work cross-functionally to resolve complex client situations. Through clear communication, sound judgment, and thorough follow-through, you will ensure clients receive timely resolutions and leave each interaction feeling heard and supported.
This is an excerpt. Read the full job description on LegalZoom careers →