Solutions Engineer - Sydney, Australia

Job description

About the Job:

We are looking for a talented Solutions Engineer at LaunchDarkly. You will be a trusted technical advisor to our largest and most important Mid-Market and Corporate prospects and customers in the pre-sales process. This role is a critical part of the Mid-Market and Corporate sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus. Ideally this candidate will reside in Sydney, Australia.

Responsibilities:

• Support technical discovery, contribute to architecture discussions, and build proof-of-concept implementations throughout the pre-sales lifecycle.
• Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
• Deliver demonstrations, workshops, and proposals tailored to technical and business stakeholders.
• Build strong customer relationships, identify key technical contacts, and serve as a reliable technical resource throughout the sales cycle.
• Gather and relay customer feedback to internal Product and Engineering teams to help inform product direction.
• Contribute to the improvement of SE tools, processes, and shared resources to support team effectiveness.
This is an excerpt. Read the full job description on LaunchDarkly careers →