Product Support Engineer
Lam Research · Shenzhen, China
About this role
Lam Research is hiring a mid-level Support Engineer in the services function based in Shenzhen, China. The posting calls out experience with Swift.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Location
- Shenzhen, China
- Posted
- May 14, 2026
More roles at Lam Research
Job description
from Lam Research careers## The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
## The impact you’ll make
As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
## What you’ll do
## Who we’re looking for
* Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
## Preferred qualifications
## Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.