Product Support Engineer 4
Lam Research · Hillsboro, OR
About this role
Lam Research is hiring a mid-level Support Engineer in the services function based in Hillsboro, OR. The posting calls out experience with Swift, Data Analytics.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Location
- Hillsboro, OR
- Posted
- Apr 29, 2026
More roles at Lam Research
Job description
from Lam Research careers## The group you’ll be a part of
The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.
## The impact you’ll make
As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
## What you’ll do
* Provides support to customer/users where the product is highly technical or sophisticated in nature.
* Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue.
* Participates in Lam’s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application.
* Acts as technical mentor for field and account engineers and may design or conduct training sessions.