Customer Success Manager
Kong · France · All Cost Center
About this role
Kong is hiring a mid-level Customer Success Manager in the sales function based in France. The posting calls out experience with AWS, GCP, Azure, Kubernetes.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- France
- Department
- All Cost Center
- Posted
- Mar 5, 2026
More roles at Kong
Job description
from Kong careersAre you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
As a member of the Customer Success team, you will act as a champion for Kong customers. You will function as the primary post-sales point of contact for all technical, product, and support questions on a day-to-day basis. In addition, you will help establish, implement, and run processes and projects that help deliver successful adoption of Kong products. In this role, you will have the opportunity to interface with everyone in the customer environment, from developers to executives, to represent our values every day and to understand their business, operational, and technical needs to help them achieve the greatest value from Kong.
What you will do:
Engage with customers primarily through inbound requests.
Support onboarding new customers by validating and identifying their needs, key project timelines, potential challenges, and risk factors.
Drive adoption and implementation of Kong product features by leading hands-on product demonstrations and technical workshop sessions.
This is an excerpt. Read the full job description on Kong careers →