Web Experience Specialist
Kong · India-Bangalore · All Cost Center
About this role
Kong is hiring a mid-level Customer Experience Specialist in the services function based in India-Bangalore. The posting calls out experience with JavaScript, HTML/CSS, API Development, Performance Optimization.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- India-Bangalore
- Department
- All Cost Center
- Posted
- Apr 1, 2026
More roles at Kong
Job description
from Kong careersAre you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
We’re looking for a highly hands-on Web Experience Specialist to own the day-to-day creation, quality, and continuous improvement of our marketing web experiences on konghq.com.
This is an execution-focused role, close to the work. You’ll build and maintain content in our CMS, launch and manage A/B tests, and apply thoughtful CSS and JavaScript enhancements to ensure every page looks polished and behaves exactly as intended.
You’ll partner closely with Marketing, Design, and Web Engineering to deliver high-quality experiences while helping reduce engineering lift for marketing content production. Beyond execution, you’ll improve documentation, enable others to confidently build in the CMS, and proactively identify opportunities to streamline workflows and improve web quality.
Why We’re Hiring:
We need a dedicated owner for marketing web content to offload execution work from the engineering team and accelerate experimentation and iteration on konghq.com.
What You’ll Do: