Senior Technical Support Engineer
Kong · India-Karnataka · All Cost Center
About this role
Kong is hiring a senior-level Support Engineer in the services function based in India-Karnataka. The posting calls out experience with Go, Ruby, Lua, REST APIs.
- Role
- Support Engineer
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- India-Karnataka
- Department
- All Cost Center
- Posted
- Mar 2, 2026
More roles at Kong
Job description
from Kong careersAre you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
You will be working at a hectic and fast paced Startup as an engineer in the Technical Support Engineering (TSE) team. This team is responsible for assisting Kong customers in resolving complex technical issues in production and pre-production environments.
You will have the opportunity to work with your teammates and our customers to support many new, leading-edge technologies that solve real challenges. You will work to provide robust feedback and guidance to our Product and Engineering teams while being a voice for our customers. You want to make our customers and partners successful while strengthening their relationship with Kong. You can make a huge impact and have real ownership for the work you do.
This opportunity requires the candidates to be able to work 4 PM - 1 AM ( India Time) to support the EST shift.
What you'll be doing:
Working with top developers from around the world; helping to implement Kong Products and Technologies including our API Gateway and ServiceMesh solutions.
This is an excerpt. Read the full job description on Kong careers →