Customer Success Architect (Fluent in Japanese) (Position located in Tokyo, Japan)
KnowBe4 · Tokyo, Japan · Customer Support
About this role
KnowBe4 is hiring a mid-level Customer Success Manager in the sales function based in Tokyo, Japan. The posting calls out experience with C++, C, PHP, R.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Tokyo, Japan
- Department
- Customer Support
More roles at KnowBe4
Job description
from KnowBe4 careersKnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.
Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.
We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
Please submit your resume in English.
To learn more about our team and office culture in Tokyo, Japan, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm
The Customer Success Architect is a key member of the Customer Success team, responsible for providing strategic technical guidance and expertise to ensure customers achieve maximum value from our KnowBe4 platform. You will work closely with enterprise and strategic customers, Customer Success Managers (CSMs), and internal teams to design and optimize customer solutions, aligning our platform capabilities with their business objectives.