mid services Customer Experience Specialist ic · Posted Apr 22, 2026

About this role

Keysight Technologies is hiring a mid-level Customer Experience Specialist in the services function based in Colorado Springs, CO.

Role
Customer Experience Specialist
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Colorado Springs, CO
Department
Customer Service
Posted
Apr 22, 2026

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Job description

from Keysight Technologies careers
Overview


Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

 

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.


Responsibilities


If you have a passion for customer service, consider joining our team. The Customer Service Coordinator proactively manages relationships with customers and Service/Sales Account Managers to deliver an excellent customer service experience and build loyalty. They accomplish this by interacting with internal teams in the end-to-end order process. Specific activities include generating quotes, booking and managing orders, answering phones, communicating effectively with customers and cross-functional teams. The ideal candidate shows ownership, clear communication, problem-solving, and follow-through in resolving issues.

 

This is an excerpt. Read the full job description on Keysight Technologies careers →
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