Customer Service Operations Associate (Mandarin Speaker)

Job description

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

This role would be a contract position with possibility of conversion upon management discretion.  

• Close order with sourcing new opportunities through inbound lead follow-up and outbound calls and emails
• Close loop with customers on renewal agreement
• Route qualified opportunities to the appropriate sales executives for large account development 
• Research accounts, identify key players and generate interest
• Maintain and expand the database of prospects
• Understand customer needs and requirements

• Bachelor’s degree in business administration or equivalent fields
• Strong quantitative and analytical skills.  Ability to analyze large data sets and summarize insights.
• Highly detail-oriented, with experience building financial and decision support models.
This is an excerpt. Read the full job description on Keysight Technologies careers →