senior Professional Services Consultant ic

About this role

Intercom is hiring a senior-level Professional Services Consultant based in London, United Kingdom. The posting calls out experience with Salesforce, API Development, SaaS, AI Agents.

Role
Professional Services Consultant
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
London, United Kingdom
Department
Customer Success & Solutions

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Job description

from Intercom careers

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's The Opportunity?

It's an exciting time at Fin - especially within our Deployment Services team. We're helping some of the world's most innovative companies transform how they support their customers through AI-powered customer service. A growing proportion of that work is delivered through our certified partner network, and we need someone to make sure that delivery is world-class.

This is an excerpt. Read the full job description on Intercom careers →
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