manager operations IT Manager management · Posted Mar 27, 2026

About this role

Instructure is hiring a manager-level IT Manager in the operations function based in Mexico. The posting calls out experience with Jira, Salesforce, Confluence, LLMs.

Role
IT Manager
Function
operations
Level
manager
Track
Management
Employment
Full-time
Location
Mexico
Department
General & Administration
Posted
Mar 27, 2026

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Job description

from Instructure careers

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

Instructure is a global leader in EdTech, empowering educators and institutions to drive impactful learning experiences through innovative technology and solutions. We offer a collaborative and inclusive work environment where passionate professionals are inspired to achieve significant results and contribute to the advancement of education worldwide.

What you will do:

  • Lead the end-to-end delivery of multiple concurrent custom software and technology projects, ensuring on-time, on-scope, and on-budget completion within the Canvas LMS and related EdTech ecosystems.

  • Cultivate high-trust client partnerships by providing skilled communication, proactive expectation management, and effective change management throughout project lifecycles.

  • Drive collaboration and coordination across cross-functional teams—including Solutions Architecture, Engineering, UI/UX, QA, Customer Success, and Sales—to address complex requirements and oversee critical project milestones such as User Acceptance Testing (UAT).

  • Develop and implement strong risk mitigation, status tracking, and accountability strategies at all stages of project delivery.

    This is an excerpt. Read the full job description on Instructure careers →
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