Operations Buyer - Procurement Assistance Center Representative (German)

Job description

from IBM careers

Introduction

At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your role and responsibilities

• Procurement of products and/or services below given clip level
• Meet or exceed contracted SLA measurements (CSL, KPI and SM) in operational delivery 
• Communication with client requesters including but not limited to C-levels and suppliers for information as required (eg. regarding price and delivery)
• Efficient processing of Purchase Requests and Purchase Orders, knowledge of SAP application and other client applications
• Receive and handle email/call help requests from clients and document in SNOW (Service Now) timely and accurately
• Demonstrate and apply knowledge of all client specific processes and procedures. 
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