manager operations IT Manager management

About this role

IBM is hiring a manager-level IT Manager in the operations function based in Multiple Cities. The posting calls out experience with Jira, Tableau, Agile, Cloud Computing.

Role
IT Manager
Function
operations
Level
manager
Track
Management
Employment
Full-time
Location
Multiple Cities
Department
Project Management

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Job description

from IBM careers

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Project Manager for Cloud Solutions, you will oversee the successful delivery of cloud-based solutions to clients, managing project scope, cost, schedule, and deliverables to ensure alignment with service orders or contracts. You will employ project management techniques such as the Garage Method for Cloud, Design Thinking, and Agile Delivery Model to drive solution delivery. 

Your primary responsibilities will include:

• Manage Project Scope and Deliverables: Oversee project scope, cost, schedule, and deliverables to ensure alignment with service orders or contracts, employing project management techniques such as the Garage Method for Cloud, Design Thinking, and Agile Delivery Model. 

• Lead Delivery Team: Lead the delivery team and interface with client project managers and other stakeholders to ensure successful project delivery. 

• Interface with Clients: Collaborate with client project managers and other stakeholders to understand their needs and ensure that project deliverables meet their expectations. 

• Apply Project Management Methodologies: Apply project management techniques such as the Garage Method for Cloud, Design Thinking, and Agile Delivery Model to drive solution delivery. 

• Ensure Technical Alignment: Ensure that project deliverables align with technical requirements, including cloud migration, continuous modernization, and coexistence architecture.

Required technical and professional expertise

- Solid Experience: Duties Dashboards and Reporting. 

- Attend weekly portfolio dashboard review meetings and support ongoing portfolio reporting activities. 

- Monitor Jira data variance and delivery health metrics; surface data quality or variance concerns to appropriate owners. 

- Assist in the preparation and coordination of All Hands meetings and MOR updates including data collection and presentation support. 

- Pull and prepare data for technology portfolio health reviews. 

- Compile and distribute financial data reports to the Portfolio Lead highlighting key callouts. 

- Support Clarity ID requests, access coordination, and related portfolio reporting needs. Collaboration  and  Coordination 

- English Advanced.

- Coordinate with Tableau and Jira reporting teams on dashboard enhance.

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