Anaplan Consultant
IBM · Bucharest, Romania · Consulting
About this role
IBM is hiring a mid-level Professional Services Consultant based in Bucharest, Romania. The posting calls out experience with Agile.
- Role
- Professional Services Consultant
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bucharest, Romania
- Department
- Consulting
More roles at IBM
Job description
from IBM careersIntroduction
Client operations' team maintain and enhance Anaplan models for the Group Business entities (around 20 worldwide entities).
This position is opened to provide support (maintenance and enhancement) of client entities Finance and HR models.
These applications are under the supervision of client Anaplan Product Owner based in France.
Your role and responsibilities
Services:
Delivery with Agile methodology:
- Maintain models and correct defects in alignment with SLA defined by client
Request will be sent through ticket.
- Process user access requests and master data update
- Assess, Estimate and Design solution change (enhancement)
- Implement and test after validation of design
- Support users during User Acceptance Tests
- Manage and update ticketing tool
- Direct relationship and support with business
- Update user guide
- Manage release in PROD
Deliverables:
- Anaplan Models change and model building with respect of SLA and Quality of delivery
- Synchronization of environments according to process
- Tickets creation and update end to end (closed status)
- Documentation updates (Solution design, test script, user guide)Soft Expertise:
- Customer Centric and reactivity.
- Structured, Rigorous, Dynamic and Collaborative
- Capacity to analyze and investigate proactively
- Capacity to improve and to perform continuous learning (innovation centric)