About this role

IBM is hiring a mid-level Professional Services Consultant based in Multiple Cities. The posting calls out experience with ITIL.

Role: Professional Services Consultant
Function: services
Level: mid
Track: Individual contributor
Employment: Full-time
Location: Multiple Cities
Department: Consulting

Job description

from IBM careers

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

Join us and support a leading global client in industrial automation and manufacturing solutions, contributing to the stability and continuous improvement of SAP ECC systems within an Application Management Services (AMS) environment.

You’ll be part of a collaborative and supportive team, working closely with both local and international stakeholders. In this role, you’ll have access to continuous learning opportunities, including SAP Learning Hub and certification programs, as well as the flexibility to grow your skills across different projects over time. IBM also supports your development beyond technical skills, with access to internal learning platforms and language training opportunities.

As a Junior SAP Support Consultant (FI/CO), you will play a key role in ensuring system stability and supporting daily business operations. You will work closely with experienced team members and collaborate with cross-functional teams to resolve issues and contribute to continuous improvements.

You will:

• Support L2 incidents and service requests within SAP FI and CO

• Perform basic configuration changes and data corrections

• Assist with job scheduling and SAP transport management activities

• Investigate and troubleshoot issues with guidance from senior team members

• Collaborate with ABAP and other SAP teams for system and process improvements

• Participate in testing, deployments, and release activities

• Maintain clear documentation and communicate effectively with stakeholders

Required technical and professional expertise

• Experience or exposure in SAP FI (e.g. asset accounting) and/or CO (e.g. CATS time submission)

• Exposure to SAP AMS / support (L2) or similar operational environment

• Basic knowledge of SAP concepts such as ABAP / SAP Forms / IDOC (at an understanding level), job scheduling, transport management (e.g. Solman), and SAP standard queries

• Strong communication and collaboration skills in English (written and spoken)

• Willingness and ability to learn new technologies