Customer Success Manager, Small Business | ANZ
HubSpot · Sydney, Australia · Account Management
About this role
HubSpot is hiring a mid-level Customer Success Manager in the sales function based in Sydney, Australia. The posting calls out experience with SaaS.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Sydney, Australia
- Department
- Account Management
More roles at HubSpot
Job description
from HubSpot careersWho are we?
HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.
At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD, however this role is open to remote workers based anywhere in Australia.
What’s the role?
Our Customer Success team is on a mission to deliver best-in-class services and support to our ANZ customers. From developing creative, personalised strategies for businesses to creating resources that help people become HubSpot experts, we help our customers grow better using our software.
In ANZ, Customer Success Managers (CSMs) are trusted advisors responsible for driving customer retention and expansion outcomes. This means ensuring our customers realise measurable ROI, adopt HubSpot deeply, embrace the future of work using AI and see long-term success with our platform.