Senior Solutions Engineer, Media

Job description

How You Will Help

As a Senior Solutions Engineer, you’ll be pivotal in driving innovation and success by partnering with sales, product, and engineering teams to design tailored technical solutions for our customers, with a focus on supporting our media measurement and audience business. You'll facilitate decision-making and alignment across teams, removing barriers to close new business opportunities. By solving critical business needs, you'll ensure long-term customer success and inform our product roadmap and business strategy to meet evolving market demands efficiently.

What You Will Do

• Own the pre-sales development and documentation of SaaS configurations and technical solutions
• Build relationships with clients as their primary technical resource throughout the sales cycle
• Understand the customer’s business needs and use case to develop creative solutions that drive satisfaction and lead to long term engagements
• Support clients with internal decisions regarding their technology stack and configuration for the use of HealthVerity products
• Scope solutions to fit within a customer’s budget and timeline
• Inform strategic decisions on new product/feature development and commitment of internal resources
• Work with internal teams to determine level of effort and and feasibility of novel workflows and configurations
• Develop technical workflow diagrams
• Initiate process improvement initiatives to speed up the sales process and ensure seamless transitions to post-sale customer teams
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