Third Party Partner Enablement Product Support Manager, APAC

Job description

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a Product Support Manager for gTech Users and Products (gUP) Platforms and Devices team in APAC you will play a critical role in building and executing strategies for delivering great customer experience for users of Pixel phones, watches, buds, Home and Health devices and subscription services. You will own the Platforms and Devices support strategy for India and will partner with Google’s external partners such as Flipkart, Tata, Reliance, etc. to deliver the strategy. You will identify and share user insights, and advocate for improvements to the user experience.