Service Delivery Manager, gTech Ads
Google · Gurugram, India | Hyderabad, India
About this role
Google is hiring a mid-level Program Manager in the operations function based in Gurugram, India | Hyderabad, India. The posting calls out experience with Machine Learning.
- Role
- Program Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Gurugram, India | Hyderabad, India
- Posted
- Apr 6, 2026
More roles at Google
Job description
from Google careersgTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Our mission is to deliver an amazing customer experience by running excellent operations at scale. By doing this, we are able to help customers succeed by getting the best out of Google Ads products.