About this role

Google is hiring a junior-level Customer Success Manager in the sales function based in Sydney NSW, Australia. The posting calls out experience with GCP, Docker, System Design, Security.

Role: Customer Success Manager
Function: sales
Level: junior
Track: Individual contributor
Employment: Full-time
Location: Sydney NSW, Australia
Posted: Jul 8, 2026

Job description

from Google careers

In this role, you will focus on identifying and winning new business workloads and driving engagement within existing ones. You have broad technical expertise across infrastructure, applications, and data. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
1 year of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with, or presenting to, technical stakeholders or executive leaders.
Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

Experience building long-term technical strategies to uncover new workloads with customers.
Experience migrating applications and services to cloud platforms.
Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, penetration testing).
Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
Experience working with the startup ecosystem, and prospecting, building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.