Customer Engineer, Google Cloud (English, Korean)

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. h3 Responsibilities /h3 ul li Help build solutions to customer needs using Google Cloud. Improve product feature offerings by providing customer feedback to internal cross-functional teams including Product Management and Engineering. /li li Solve customers operational issues through problem-solving and technical troubleshooting, while working with internal teams to drive resolution.…