Business Development Representative
Genesys · Frankfurt, Germany
About this role
Genesys is hiring a mid-level Sales Development Representative based in Frankfurt, Germany. The posting calls out experience with Salesforce, AI Agents.
- Role
- Sales Development Representative
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Frankfurt, Germany
- Posted
- May 7, 2026
More roles at Genesys
Job description
from Genesys careersGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Genesys Business Development Representative – (CENTRAL)
Role Summary
A Business Development Rep (BDR) identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics. This is to support our effort in creating cross-functional alignment with Sales to build a consistent, predictable, and scalable pipeline for revenue growth across all Commercial and Enterprise organisations.
The role is dedicated to lead management and nurturing leads in order to support Marketing and Sales objectives.
Three core elements of the BDR role: