Operations Business Specialist

Job description

India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

About General Mills

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T)  Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

Job Overview

The OBS acts as supply chain representation on a cross-functional brand team that establishes, develops and executes Brand/Business strategies as they relate to Productivity, Profit, Volume and Share

Key Accountabilities

• Lead Operations & Technical (O&T) meeting along with the X-functional team to successful deliver all kinds of projects for the market i.e.:
  • NPI (New Product Innovation)
  • Reno (Product Renovation)
  • HMM (Holistic Margin Management – Cost Savings)
  • Plant moves (Manufacturing Strategy)
• Develop & maintain project timeline for all projects and share monthly reports (dashboard) for each markets to track progress & highlight risk.
• Coordinating with X-functional teams to deliver key project milestones as per timeline which includes :
  • Artwork development with marketing,
  • Packaging/Product development , as needed with ITQ or Regulatory from LRC
  • OBM/Plant for manufacturing/ COGs related info
  • PQM/FSQs for product quality/audit related info
  • SAP flow creation with D&T etc
• Work closely with MAT & BDT teams to discuss & align on project timelines, assess risk to reliability of supply, product quality or cost and work with markets to proactively develop solutions.
• Early management of emerging Supply Chain issues (eg: inflation, sustainability, resource constraints, Customer led initiatives, strategic sourcing initiatives) and risk management
• Know right questions to ask in business meetings regarding SC implications & knows what information is important to communicate back to other technical partners
• An OBS leverages the following:
  • Standard processes & tools (Lean Manufacturing- CI, VSU Tools)
  • Early and consistent influence of business teams
  • Platform management, issue resolution
  • Build Relationship within cross-functional team
  • Relationship with External Supply Chain

Minimum Qualifications

• Excellent Project Management & Leadership capabilities (with no direct reportees) to lead & influence X-functional team
• Strong communication, relationship building, influencing and conflict management skills.
• Bias for action and process improvement.
• Demonstrated experience in influencing and a good team player
• Demonstrated problem-solving and decision-making skills
• 5 + years of Experience in Supply Chain, Operations, Manufacturing, Sourcing and/or Logistics. Preferably with plant experience.
• Good understanding of SC Finance model
• Business facing experience helpful
• SAP / OMP knowledge helpful

Preferred Qualifications

• Masters in Operations / Supply Chain Management
• Project Management certification

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.