Sales Support Representative
Fortinet · Frisco, TX · Inside Sales
About this role
Fortinet is hiring a mid-level Sales Development Representative based in Frisco, TX. The posting calls out experience with Security, Salesforce.
- Role
- Sales Development Representative
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Frisco, TX
- Department
- Inside Sales
- Posted
- Apr 7, 2026
More roles at Fortinet
Job description
from Fortinet careersThe Sales Support Representative (SSR) is a key member of the Fortinet sales organization, responsible for delivering standardized operational support across assigned sales districts. Operating within a centralized Center of Excellence model, the SSR ensures consistency, data integrity, and scalable execution that enables sales teams to focus on revenue generation.
In this role, you will partner closely with Field and Inside Sales Account Managers, Deals Desk, Channel Operations, and Sales Operations to support lifecycle management, quoting processes, and forecasting accuracy. The SSR role is operational in nature and does not include prospecting, business development, or individual quota-carrying responsibilities.
Fortinet invests heavily in its people, offering comprehensive onboarding and continuous training to support long-term career growth across operations and sales functions.
OFFICE LOCATION: Any office location
Responsibilities
•Manage opportunity and quote lifecycle activities in Salesforce, including creation, updates, and deal registration routing.
•Maintain Salesforce hygiene and forecasting integrity through disciplined pipeline management, valid close dates, and data accuracy controls.
•Support standardized quoting processes through coordination with Deal Desk and Finance, including quote refreshes and lifecycle updates.
•Execute operational reconciliation and month-end controls, including variance research, backlog validation, and Oracle and POS sweeps.
•Coordinate channel communications and approved escalation workflows related to quoting, finance, and order management.
•Provide consistent cross-functional operational support across assigned districts while maintaining clear non-quota, non-prospecting role boundaries.