Technical Account Manager - Korea

Fortinet · Seoul, South Korea · Technical Account

mid sales Account Manager ic 6-10 yrs Bachelor's · Posted Feb 13, 2026

About this role

Fortinet is hiring a mid-level Account Manager in the sales function based in Seoul, South Korea. The posting calls out experience with SQL, Linux, Networking, Security and roughly 6–10 years of relevant work. Listed education preference: a bachelor's degree or equivalent.

Role
Account Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Seoul, South Korea
Experience
6–10 years
Education
Bachelor's degree
Department
Technical Account
Posted
Feb 13, 2026
AI Summary
Technical Account Manager serving as primary point of contact for dedicated accounts, providing technical solutions, managing customer issues, and creating documentation. Requires 6-10 years technical support experience in networking/security, strong Korean language proficiency, expertise in firewalls, VPN, and TCP/IP protocols.
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Job description

from Fortinet careers

Location: Korea (Seoul)

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Account Manager to contribute to the success of our rapidly growing business.

As a Technical Account Manager, you will:

  • Be the primary point of contact for the dedicated account.
  • Provide technical solutions to address customer issues.
  • Centrally manage and prioritize customer issue to assure timely resolution.
  • reproduce customer environments on lab equipment.
  • Follow-up with R&D departments to resolve product issues.
  • Be responsible for tracking, maintaining and resolving incident reports and customer support requests.
  • Create technical documentation and bulletins to improve internal and external knowledge base.
  • Update and provide guidance on new releases and features to dedicated accounts.
  • Develop best practice deployment and troubleshooting methodology documentation.
  • Conduct periodic site visits for the managed accounts.
  • Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

This is an excerpt. Read the full job description on Fortinet careers →
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