mid operations Systems Engineer ic · Posted Nov 20, 2025

About this role

Fortinet is hiring a mid-level Systems Engineer in the operations function based in Milano, Italy. The posting calls out experience with Networking, Security, Encryption, Salesforce.

Role
Systems Engineer
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Milano, Italy
Department
Systems Engineering
Posted
Nov 20, 2025
AI Summary
Mid-level Systems Engineer leading technical sales cycles for cybersecurity solutions, including RFIs, RFPs, and proof-of-concepts. Requires pre-sales engineering experience, security technology aptitude, and knowledge of network protocols like IPSEC, routing, and firewalls. Acts as primary technical contact managing customer relationships and multiple projects simultaneously.

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Job description

from Fortinet careers

Systems Engineer – Telco

About the Role 

The Systems Engineering team at Fortinet is a group of technically skilled and commercially aware professionals who are passionate about solving customer challenges through industry‑leading cybersecurity solutions. We welcome candidates from all backgrounds and experiences who share our commitment to innovation, collaboration, and inclusion.

Key Responsibilities

  • Lead technical aspects of the sales cycle, including RFIs, RFPs, RFQs, and project management of proof‑of‑concepts in partnership with internal teams, customers, and commercial partners.
  • Listen actively to customer needs, interpret technical requirements, and design solutions that deliver exceptional value.
  • Serve as the primary technical point of contact for customers and partners, working closely with sales colleagues.
  • Continuously expand knowledge of Fortinet products and solutions, while maintaining awareness of the competitive landscape and evolving cybersecurity threats.
  • Communicate effectively with customers in person and remotely, using presentations, whiteboarding, technical papers, and discussions.
  • Manage multiple projects simultaneously while ensuring a positive customer experience.
  • Maintain accurate records of activities, contacts, and account information in Salesforce.

Qualifications 

We encourage applications from individuals with diverse experiences and transferable skills. You may be a strong candidate if you have:

  • Aptitude for security technology, including encryption, authentication, and network security. Knowledge of intrusion detection, anti‑virus, routing, switching, LAN/WAN, or CISSP accreditation is a plus.
  • This is an excerpt. Read the full job description on Fortinet careers →
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