Technical Writer

Job description

This position is working out of our Moorgate, London office, 3 days per week.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Writer to contribute to the success of our rapidly growing business.

As a Technical Writer, you will:

• Write and publish documentation, such as release notes, deployment guides, administration guides, quick start guides, and reference manuals.
• Use images and diagrams to supplement text and aid understanding of complex concepts.
• Provide user-friendly text for tooltips and other user interface elements.
• Receive and address feedback with the goal of filling content gaps and continually improving content.
• Contribute to a strong, nimble, positive, and effective team.

We are looking for an insightful and influential collaborator who brings the following skills and experience:

• At least 4 years’ technical writing experience in Agile software development environments.
• BA or BS degree, preferably in communications, English, computer engineering, or a related field.
• Experience using MadCap Flare and Git.
• Exceptional written and verbal communication skills with a focus on clarity and accuracy.
• Strong command of standard American English grammar and usage.
• Ability to explain complex technical concepts in simple, user-friendly language.
• Strong attention to detail and commitment to high documentation standards.
• Proactive in gathering information from engineers, product managers, and other stakeholders.
• Highly organized with the ability to manage multiple projects and deadlines.
• Open to feedback and collaborative in refining content.

Why join us:

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

We will only notify shortlisted candidates.

Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.#LI-NC1

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