Global Operations Associate
Flexport · Milan, Italy · Buckets
About this role
Flexport is hiring a mid-level Operations Manager based in Milan, Italy. The posting calls out experience with Compliance and roughly 1+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Milan, Italy
- Experience
- 1+ years
- Education
- Bachelor's degree
- Department
- Buckets
More roles at Flexport
Job description
from Flexport careersAbout Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Your responsibilities as a Global Operations Associate include, but are not limited to, the following:
Responsibilities:
- Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
- Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
- Follow standard operating procedures (SOP)
- Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed