Technical Support Engineer (Bengaluru, India)
Figma · Bangalore, India · Product Support
About this role
Figma is hiring a mid-level Support Engineer in the services function based in Bangalore, India. The posting calls out experience with JavaScript, TypeScript, HTML/CSS, React.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Product Support
More roles at Figma
Job description
from Figma careersFigma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Technical Quality Specialist on the Product Support team, you’ll play a critical role in shaping how Figma identifies, diagnoses, and resolves complex product issues at scale. As a founding member of our Bengaluru team, you’ll help establish quality standards, influence workflows, and build strong partnerships with Engineering and Product.
We are looking for a Technical Quality Specialist who will drive quality improvements across the support and product lifecycle. This role goes beyond resolving issues - you’ll identify patterns, lead root cause analysis, and partner with Engineering and Product to improve reliability and customer experience at scale. The ideal candidate brings strong technical depth, systems thinking, and the ability to operate effectively in a fast-paced, ambiguous environment.
This role will be held from our Bengaluru office.