Global Live Operations Specialist
DoorDash · Remote (United States) · 618 Logistics
About this role
DoorDash is hiring a mid-level Operations Manager as a remote position. The posting calls out experience with Looker, Data Analytics, Power BI.
- Role
- Operations Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote (United States)
- Work mode
- Remote
- Department
- 618 Logistics
More roles at DoorDash
Job description
from DoorDash careers
About the Team
The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy, and a high-quality experience for Consumers, Merchants, and Dashers.
Within this group, the Global Live Operations team serves as the execution arm of the Live Operations Strategy & Operations (S&O) team, supporting real-time decision-making and operational continuity across the marketplace.
We partner closely with S&O stakeholders to execute structured workflows, monitor live operations, and respond to disruptions such as severe weather, holidays, and demand spikes. Our team plays a critical role in ensuring that strategic decisions are implemented accurately and consistently in real time to maintain delivery quality and marketplace stability.
About the Role
Note: This role requires working a consistent shift, including weekends and holidays.
As a Global Live Operations Specialist, you will execute structured, real-time workflows that support delivery quality and operational performance across DoorDash’s marketplace.
This is a hands-on, execution-focused role where you will follow established playbooks, monitor live operations, and take action to resolve issues as they arise. Over time, you will build the judgment to identify patterns, escalate effectively, and contribute to improving and automating our workflows.
This role is best suited for individuals who are detail-oriented, reliable, and comfortable working in a fast-paced, remote environment with clear processes and expectations.