senior Professional Services Consultant ic 8+ yrs Bachelor's Hybrid · Posted Mar 13, 2026
AI Summary
Lead Solution Consultant serving as technical authority between DocuSign's Intelligent Agreement Management platform and enterprise customers in the DACH region. Discovers complex business challenges, designs integrated solutions, and translates customer goals into AI-assisted workflows. Requires 8+ years pre-sales/consulting in enterprise SaaS, fluency in German and English, and expertise with AI tools and APIs.

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Lead Solution Consultant for the DACH region, you will serve as the technical authority and primary bridge between our Intelligent Agreement Management (IAM) platform and our customers. You will partner with field sales teams to discover and understand complex customer business challenges, processes, and architectural landscapes to build world-class integrated solutions. You will translate customer goals into operational, AI-assisted agreement workflows and serve as a trusted advisor to key stakeholders. This position is an individual contributor role reporting to the Manager of Solution Consulting for the DACH region. Responsibility Collaborate with Solutions Consulting and Field Sales teams to cultivate and secure net-new business within the DACH region Uncover, comprehend, and document complex business challenges, processes, and enterprise architecture Engage in meaningful business and technical conversations, sharing industry insights with key stakeholders from all levels Establish technical credibility and build confidence in recommended solutions leveraging your product expertise, custom product demonstrations, technical Q&A, and business process diagrams Articulate selected recommendations and the business value they provide to diverse audiences Serve as an expert on the Docusign IAM platform, including integration of AI into SaaS platforms Work collaboratively with sales partners and other internal teams to provide a world-class buying experience Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in Pre-Sales or Consulting within an Enterprise SaaS environment, or equivalent experience Experience with AI tools, APIs, and enterprise technology stacks. Fluency in German (written and spoken) and English BS/BA degree or equivalent in relevant work experience Experience engaging with executive-level staff and articulating business value Experience with technical business documentation (workflow diagrams, proposals, SOWs, RFPs) Preferred Professional proficiency in French is a strong plus Familiarity with Enterprise-class systems like ERP, CRM, and ECM Experience in Manufacturing, Automotive, Tech, Service, or Life Science industries Willingness to travel 30% or more as needed Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-JM1

All services jobs services in Munich, Germany Jobs in Munich, Germany services salaries services career path
All DocuSign Jobs Browse services roles senior positions