Service Delivery Engineer 2
Dell Technologies · Round Rock, TX · Service Delivery
About this role
Dell Technologies is hiring a mid-level Program Manager in the operations function based in Round Rock, TX. The posting calls out experience with AWS, Azure, ITIL.
- Role
- Program Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Round Rock, TX
- Department
- Service Delivery
- Posted
- May 18, 2026
More roles at Dell Technologies
Job description
from Dell Technologies careersDell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
What you’ll achieve:
As a Service Delivery Engineer, you will execute implementation tasks, maintain runbooks, and assist in root-cause analyses. You will collaborate with peers and stakeholders to meet milestones.
Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery team.
You will:- Execute tasks per runbooks and implementation plans.
- Assist in root-cause analyses and remediation.
- Maintain documentation accuracy and approvals.
- Support testing and customer communications.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: