manager Operations Manager ic · Posted May 11, 2026

About this role

Deliveroo is hiring a manager-level Operations Manager based in Hyderabad - Main. The posting calls out experience with Machine Learning, Incident Response.

Role
Operations Manager
Function
operations
Level
manager
Track
Individual contributor
Employment
Full-time
Location
Hyderabad - Main
Department
All Cost Centers
Posted
May 11, 2026

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Job description

from Deliveroo careers

Fraud Operations Team Leader

Location: Hyderabad

Working pattern: Hybrid

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Trust team is Deliveroo’s dedicated fraud and abuse prevention group, working across all sides of the marketplace and across all markets. We are a single-threaded group of fraud operations specialists, software engineers, data scientists, machine learning engineers, designers, and product managers, champions of service excellence and integrity across our entire marketplace. If you care deeply about people and love making life harder for bad actors and easier for genuine Deliveroo customers, this is the place for you.

 

We're looking for an experienced Team Leader to join our Trust Tech (Fraud Operations) team. In this role, you'll help us deliver fair, timely, and high-quality resolutions across our three-sided marketplace—supervising a dedicated team of fraud investigators who analyse fraud and abuse.

What You’ll Be Doing

You’ll be joining the Trust Tech team, working at the forefront of marketplace integrity and operational risk mitigation for Deliveroo. You will lead a team of investigators to develop a forensic understanding of emerging threats, accelerating our shift towards more precise and automated fraud decisioning.

This is an excerpt. Read the full job description on Deliveroo careers →
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