senior Operations Manager ic · Posted May 19, 2026

About this role

Deliveroo is hiring a senior-level Operations Manager based in Milan - Main.

Role
Operations Manager
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Milan - Main
Department
All Cost Centers
Posted
May 19, 2026

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Job description

from Deliveroo careers

The Executive Assistant supports the General Manager (GM) by managing schedules, communications, strategic administrative tasks, and cross-functional coordination.
This role requires confidentiality, proactivity, and the ability to operate in a fast-paced environment.


Key Responsibilities

  • Manage the GM’s calendar, appointments, travel arrangements, and meeting logistics.

  • Act as the main point of contact between the GM and internal/external stakeholders.

  • Prepare presentations, reports, meeting documents, and executive correspondence.

  • Support the GM in prioritizing daily activities, deadlines, and strategic initiatives.

  • Coordinate leadership team meetings, agendas, minutes, and follow-up actions.

  • Collect information for company statistics, compile information, maintain and update databases and docs.

  • Handle confidential information with the highest level of discretion.

  • Assist with project coordination and cross-team communication.

  • Collaborate with Office Manager and People Team in organizing team events, offsites, workshops, All Hands, ecc..

  • Manage expense reports and administrative processes related to the GM’s activities.

  • Represent the GM professionally and ensure efficient communication flow across the organization.

Skills & Qualifications

  • Excellent organizational and time-management skills.

  • Strong verbal and written communication both italian and english

  • High level of discretion and confidentiality, professionalism, and emotional intelligence.

  • Ability to anticipate needs and proactively resolve issues.

  • Experience supporting senior leadership or executives preferred.

  • Proficiency with productivity tools (Google Workspace - Microsoft tools)

    This is an excerpt. Read the full job description on Deliveroo careers →
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