mid services Support Engineer ic Remote

About this role

Dataiku is hiring a mid-level Support Engineer in the services function as a remote position. The posting calls out experience with Python, R, SQL, AWS.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Remote (France) | Remote (Germany) | Amsterdam, Netherlands | Remote (Spain) | Remote (United Kingdom)
Work mode
Remote
Department
Technical Support
AI Summary
Technical Support Engineer resolving complex customer issues with Dataiku platform including installation, security, and integrations. Collaborates with R&D and customer-facing teams to escalate issues and document technical knowledge. Supports EMEA and global customers across multiple communication channels.

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Job description

from Dataiku careers

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance.

The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog, LinkedIn, X, and YouTube.

What to know about the Dataiku Support Team

At Dataiku, the Support organization is a fully remote team focused on enabling our customers and helping them work through any technical issues or questions related to our Everyday AI Platform (DSS). We are a rapidly scaling and globally distributed team, with members spanning 10+ countries and across 3 major continents. Our focus is to take our growth to the next stage by building out an enterprise-grade global support function.

How you’ll make an impact

This is an excerpt. Read the full job description on Dataiku careers →
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