Sr. Engagement Manager
Databricks · Sydney, Australia · Professional Services Operations
About this role
Databricks is hiring a senior-level Professional Services Consultant based in Sydney, Australia. The posting calls out experience with Spark, Databricks, MLflow, Delta Lake.
- Role
- Professional Services Consultant
- Function
- services
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- Sydney, Australia
- Department
- Professional Services Operations
More roles at Databricks
Job description
from Databricks careersCSQ227R247
The Engagement Manager is responsible for helping customers accelerate value through the adoption of the Databricks platform working with them defining and orchestrating the required engagement to ensure success.
As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners Support and Product Teams on campaigns, programs, and content. You will report to the Sr. Director, Professional Services
The impact you will have:
- Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission
- Collaborate with the sales counterpart and engages early in the sales process to seek to understand our customer's needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
- Identify opportunities for new services by understanding and addressing potential new use-cases and the ability to articulate the business value in the upsell, or extension of services
- Develop commercial models including leveraging Databricks and Partner investment vehicles to help address our customer budgetary constraints for success.