Senior Solutions Engineer

Job description

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description:

As a Senior Solutions Engineer at Darktrace, you will play a pivotal role in our Go-to-Market team. This dynamic and rewarding position requires a mix of technical expertise, cybersecurity passion, and sales acumen. You will engage in primarily pre-sales processes, collaborating closely with an account team to convert new logo opportunities into success stories.

In this role, you will serve as the technical lead to partners, and our internal teams, providing expert guidance and support. Your responsibilities will include developing and maintaining direct relationships with critical/high-value partners and customers, delivering value stories based on market-recognized experience, and contributing to global sales and GTM strategy. You will also be responsible for winning POVs against competitors, running custom POVs, closing full platform deals, and achieving above-average revenue and enabling the channel to replicate these efforts.

We value experience in customer-facing technical roles and provide extensive training to build new skills. Enthusiastic individuals with a strong team mindset, and ready to make an impact in this high-growth environment, are encouraged to apply.

Please note that experience in cybersecurity, artificial intelligence, or networking is required for this role.

Key Duties & Responsibilities:

• Serve as the technical lead between clients, partners, and our internal teams at Darktrace.

• Deliver value stories to customers based on direct, market-recognized experience.

• Contribute to global sales, POV, and GTM strategy.

• Map technical pain points to business-value ROI that impacts commercial process.

• Support peers as a subject matter expert and impact player.

• Enable those around you on discovery, metrics, and success criteria.

• Key contributor to regional POV strategy and wider technical initiatives or projects outside of the day-to-day SE role.

• Travel regionally to client sites as permitted by health guidelines.

Qualifications & Experience:

• 4-7+ years in a sales engineering role

• Experience in cybersecurity is required.

• Proven and consistent long-term ability to drive new logo acquisition.

• Strong knowledge in both on-premises and cloud networking and technologies.

• Ability to consult at all levels (C-level, SOC, engineers, buyers, etc.).

• Experience in presenting highly technical Security Solutions to Clients and Channel Partners within region. 

• Hands-on experience in one or more of the following areas: Artificial Intelligence, Cloud Security, Email Security, or Network Security is highly desirable.

• Proven track record of developing and nurturing relationships with Partners’ technical and sales resources. 

• Able to demonstrate how a Sales Engineer should establish new Channel Driven pipeline, educate on customer technical criteria/outcomes, and address competitive market advantages.

• Highly autonomous, able to develop resources to run specialized projects outside of day-to-day operational capacity.

• Passion for staying updated with the latest cybersecurity trends and a willingness to continuously develop your skillset.

• Minimum of bachelor’s degree from an accredited university.

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance Discount

• Life insurance

• Commuter benefits

• 401(k)

• Employee Assistance Program

Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.

Employment with Darktrace is at-will, meaning either the employee or Darktrace may terminate the employment relationship at any time, with or without cause or notice, except where prohibited by law or governed by a separate written agreement.