Salesforce Administrator
Darktrace · London Office, United Kingdom
About this role
Darktrace is hiring a mid-level Business Analyst in the operations function based in London Office, United Kingdom. The posting calls out experience with Salesforce, Security.
- Role
- Business Analyst
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- London Office, United Kingdom
- Posted
- Apr 22, 2026
More roles at Darktrace
Job description
from Darktrace careersDarktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.
The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.


Job Description:
What will I be doing:
As a Salesforce Administrator, you will play a vital role in building, maintaining, and scaling Darktrace’s Salesforce environment. You’ll be responsible for ensuring the platform continues to meet business needs, supports strong user adoption, and follows best‑practice design and governance.
You’ll work closely with stakeholders across the business to understand requirements, gather user feedback, and deliver scalable, user‑centric solutions. This role suits someone who enjoys owning user management, system optimisation, and continuous improvement, while maintaining a strong customer‑centric approach when supporting Darktrace employees.
You will also be responsible, but not limited to: